Privacy Policy
Order Processing
All orders are processed within 1–3 business days after confirmation. Orders placed on weekends, or public holidays are processed on the next working day. Once shipped, you will receive an email or message with tracking details so you can monitor your order’s progress.
Shipping Timelines
For standard delivery, expect 5–8 business days depending on your location. Express delivery is available in select cities and typically takes 2–4 business days. Please note that delivery timelines may vary during peak seasons, promotional periods, or due to logistics delays beyond our control.
Shipping Charges
Free shipping may be offered during promotional periods or for orders above a specified value, which will be mentioned at checkout. Standard shipping rates apply for orders below the minimum threshold and are calculated at checkout before payment. Additional charges may apply for remote or special delivery zones
International Shipping
AtelierVibe currently ships within India and to select international destinations. International shipping rates and delivery timelines vary depending on the country and applicable customs regulations. Any customs duties, taxes, or import fees are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a tracking link via email or SMS. You can track your package directly from our website or through the courier partner’s portal. If tracking information isn’t active immediately, please allow 24–48 hours for the system to update.
Delays & Issues
While we work with reliable delivery partners to ensure timely delivery, delays may occasionally occur due to weather, logistics, or other unforeseen reasons. If your order hasn’t arrived within the expected timeframe, please contact us at contact@ateliervibe.com and our team will assist you promptly.
Our Commitment
Every AtelierVibe package is shipped with care and intention. Our goal is to ensure that your experience, from checkout to unboxing, feels smooth, stylish, and trustworthy.